{"id":8868,"date":"2021-05-10T09:53:43","date_gmt":"2021-05-10T12:53:43","guid":{"rendered":"https:\/\/ec2-54-144-69-119.compute-1.amazonaws.com\/empresas\/?page_id=8868"},"modified":"2021-07-01T18:46:26","modified_gmt":"2021-07-01T21:46:26","slug":"case-de-sucesso","status":"publish","type":"page","link":"https:\/\/negocieonline.com.br\/empresas\/case-de-sucesso\/","title":{"rendered":"Case de sucesso"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8868\" class=\"elementor elementor-8868\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7f3cbd8 elementor-section-content-middle ot-traditional elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7f3cbd8\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9fc2569 ot-flex-column-vertical\" data-id=\"9fc2569\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-925ee15 elementor-widget elementor-widget-iheading\" data-id=\"925ee15\" data-element_type=\"widget\" data-widget_type=\"iheading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ot-heading\">\n\t        <h1 class=\"main-heading\"><b>Case de cobran\u00e7a digital<\/b>\nConhe\u00e7a uma hist\u00f3ria de sucesso de um cliente Negocie Online\n<\/h1>\t    <\/div>\n\t    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7560142 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"7560142\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"375\" height=\"375\" src=\"https:\/\/negocieonline.com.br\/empresas\/wp-content\/uploads\/2021\/02\/Negocie_Case_375x375px_1.png\" class=\"attachment-full size-full wp-image-7352\" alt=\"\" srcset=\"https:\/\/negocieonline.com.br\/empresas\/wp-content\/uploads\/2021\/02\/Negocie_Case_375x375px_1.png 375w, https:\/\/negocieonline.com.br\/empresas\/wp-content\/uploads\/2021\/02\/Negocie_Case_375x375px_1-300x300.png 300w, https:\/\/negocieonline.com.br\/empresas\/wp-content\/uploads\/2021\/02\/Negocie_Case_375x375px_1-150x150.png 150w\" sizes=\"(max-width: 375px) 100vw, 375px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41fe6fb elementor-hidden-desktop elementor-hidden-phone elementor-widget elementor-widget-image\" data-id=\"41fe6fb\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"375\" height=\"375\" src=\"https:\/\/negocieonline.com.br\/empresas\/wp-content\/uploads\/2021\/02\/Negocie_Case_375x375px_1.png\" class=\"attachment-full size-full wp-image-7352\" alt=\"\" srcset=\"https:\/\/negocieonline.com.br\/empresas\/wp-content\/uploads\/2021\/02\/Negocie_Case_375x375px_1.png 375w, https:\/\/negocieonline.com.br\/empresas\/wp-content\/uploads\/2021\/02\/Negocie_Case_375x375px_1-300x300.png 300w, https:\/\/negocieonline.com.br\/empresas\/wp-content\/uploads\/2021\/02\/Negocie_Case_375x375px_1-150x150.png 150w\" sizes=\"(max-width: 375px) 100vw, 375px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f326aa elementor-widget elementor-widget-text-editor\" data-id=\"5f326aa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>No Brasil, diversas empresas t\u00eam suas finan\u00e7as altamente prejudicadas por conta dos desafios do setor de cobran\u00e7as. Mas a Negocie Online conta com a f\u00f3rmula certa para acelerar os resultados nesse setor, como veremos neste case de cobran\u00e7a digital.<\/p><p>Nele, voc\u00ea entender\u00e1 como a Negocie Online auxiliou uma das principais Operadoras de TV por assinatura do mundo a elevar os \u00edndices de pagamentos em dia e a recupera\u00e7\u00e3o de cr\u00e9dito.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7564da8 ot-flex-column-vertical\" data-id=\"7564da8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6ef2e40 elementor-hidden-tablet elementor-hidden-phone elementor-widget elementor-widget-image\" data-id=\"6ef2e40\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"375\" height=\"375\" src=\"https:\/\/negocieonline.com.br\/empresas\/wp-content\/uploads\/2021\/02\/Negocie_Case_375x375px_1.png\" class=\"attachment-full size-full wp-image-7352\" alt=\"\" srcset=\"https:\/\/negocieonline.com.br\/empresas\/wp-content\/uploads\/2021\/02\/Negocie_Case_375x375px_1.png 375w, https:\/\/negocieonline.com.br\/empresas\/wp-content\/uploads\/2021\/02\/Negocie_Case_375x375px_1-300x300.png 300w, https:\/\/negocieonline.com.br\/empresas\/wp-content\/uploads\/2021\/02\/Negocie_Case_375x375px_1-150x150.png 150w\" sizes=\"(max-width: 375px) 100vw, 375px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-60818a0 elementor-section-content-middle ot-traditional elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"60818a0\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-26a14eb ot-flex-column-vertical\" data-id=\"26a14eb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9c7bccf elementor-widget elementor-widget-iheading\" data-id=\"9c7bccf\" data-element_type=\"widget\" data-widget_type=\"iheading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ot-heading\">\n\t        <h1 class=\"main-heading\">Cen\u00e1rio inicial<\/h1>\t    <\/div>\n\t    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e91115a elementor-widget elementor-widget-text-editor\" data-id=\"e91115a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Dona de um faturamento anual bilion\u00e1rio no pa\u00eds, a Operadora enfrentava s\u00e9rios problemas em seus processos de cobran\u00e7as de d\u00edvidas em aberto. Ao ser acionado, o cliente era convidado a efetuar seus pagamentos em casas lot\u00e9ricas ou negociar diretamente com o receptivo da empresa.<br \/><span style=\"font-weight: var( --e-global-typography-text-font-weight );\"><br \/>De quebra, a Operadora tinha sob contrato diversas empresas de cobran\u00e7a terceirizada, cada uma com seu portal. N\u00e3o havia uniformidade nas instru\u00e7\u00f5es ao cliente e na forma como a representatividade da empresa ocorria.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ac97b5b ot-flex-column-vertical\" data-id=\"ac97b5b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2dc63a8 elementor-widget elementor-widget-text-editor\" data-id=\"2dc63a8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Diante desse cen\u00e1rio, a pessoa acionada se via em meio a, pelo menos, cinco grandes desafios:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d0b23b elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"2d0b23b\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Necessidade de deslocamento at\u00e9 uma ag\u00eancia lot\u00e9rica para efetuar o pagamento.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Tens\u00e3o natural decorrente de uma negocia\u00e7\u00e3o com atendimento humano.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Aus\u00eancia de comunica\u00e7\u00e3o cont\u00ednua no atendimento, por conta da falta de efici\u00eancia na leitura de indicadores e hist\u00f3rico das negocia\u00e7\u00f5es.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Maior possibilidade de incertezas quanto ao processo de pagamento no portal das empresas terceirizadas.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Inseguran\u00e7a quanto a uma poss\u00edvel tentativa de fraude. Afinal, seria mesmo a empresa respons\u00e1vel pela cobran\u00e7a representante da Operadora?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6e63123 elementor-section-content-middle ot-traditional elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6e63123\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-59f8aaf ot-flex-column-vertical\" data-id=\"59f8aaf\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2923395 ot-flex-column-vertical\" data-id=\"2923395\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e290094 elementor-widget elementor-widget-iheading\" data-id=\"e290094\" data-element_type=\"widget\" data-widget_type=\"iheading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ot-heading\">\n\t        <h1 class=\"main-heading\"> <b>O objetivo<\/b><\/h1>\t    <\/div>\n\t    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80962a9 elementor-widget elementor-widget-text-editor\" data-id=\"80962a9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Como primeiro passo para uma revolu\u00e7\u00e3o digital a Operadora tinha como objetivo um maior engajamento com o seu cliente, garantindo um atendimento personalizado, al\u00e9m de reduzir custos com uma terceiriza\u00e7\u00e3o de cobran\u00e7a que j\u00e1 n\u00e3o era mais eficiente. Para isso, seria necess\u00e1rio um processo mais eficaz de localiza\u00e7\u00e3o e que preservasse a experi\u00eancia do cliente tamb\u00e9m na gest\u00e3o do churn.<br \/><span style=\"font-weight: var( --e-global-typography-text-font-weight );\"><br \/>Indiretamente, a Operadora vislumbrava ainda uma posi\u00e7\u00e3o de vanguarda em seu segmento quanto \u00e0 cobran\u00e7a de d\u00edvidas. Afinal, tais dificuldades tamb\u00e9m eram presentes em suas concorrentes.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9608cc3 elementor-widget elementor-widget-iheading\" data-id=\"9608cc3\" data-element_type=\"widget\" data-widget_type=\"iheading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ot-heading\">\n\t        <h1 class=\"main-heading\">O que foi <b>proposto<b><\/h1>\t    <\/div>\n\t    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c896509 elementor-widget elementor-widget-text-editor\" data-id=\"c896509\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Para agilizar o processo de cobran\u00e7a desse cliente, a Negocie Online ofereceu uma s\u00e9rie de solu\u00e7\u00f5es digitais. Entre as quais: Plataforma de Cobran\u00e7a Digital <em>White Label, <\/em>Portal de Negocia\u00e7\u00e3o, R\u00e9gua de Negocia\u00e7\u00e3o e ChatBots.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-138f5d7 elementor-hidden-phone ot-traditional elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"138f5d7\" data-element_type=\"section\" id=\"three\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e6d5f8b ot-flex-column-vertical\" data-id=\"e6d5f8b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-0439c50 ot-traditional elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0439c50\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-31427e5 ot-flex-column-vertical\" data-id=\"31427e5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-1f18592 ot-flex-column-vertical\" data-id=\"1f18592\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a7be04c elementor-widget elementor-widget-iheading\" data-id=\"a7be04c\" data-element_type=\"widget\" data-widget_type=\"iheading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ot-heading\">\n\t        <h1 class=\"main-heading\">Quatro pilares de sucesso<\/h1>\t    <\/div>\n\t    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7db2f3e elementor-widget elementor-widget-text-editor\" data-id=\"7db2f3e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\">Na busca por um servi\u00e7o de excel\u00eancia, com not\u00e1veis resultados \u00e0 Operadora de TV por assinatura, a Negocie Online prop\u00f4s solu\u00e7\u00f5es baseadas em quatro pilares.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-792d882 ot-flex-column-vertical\" data-id=\"792d882\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-8576024 ot-traditional elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8576024\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7f14b25 ot-flex-column-vertical\" data-id=\"7f14b25\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-007fedb elementor-widget elementor-widget-heading\" data-id=\"007fedb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Conveni\u00eancia:<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b41cf76 elementor-widget elementor-widget-text-editor\" data-id=\"b41cf76\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Levar a proximidade do atendimento humano ao meio digital, onde o cliente teria op\u00e7\u00f5es mais pr\u00e1ticas para o pagamento.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a702797 ot-flex-column-vertical\" data-id=\"a702797\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2be59ee elementor-widget elementor-widget-heading\" data-id=\"2be59ee\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Autosservi\u00e7o:<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cd7118 elementor-widget elementor-widget-text-editor\" data-id=\"4cd7118\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A facilidade e a seguran\u00e7a no acesso \u00e0 plataforma digital, resultando em uma redu\u00e7\u00e3o no receptivo de voz e uma migra\u00e7\u00e3o para os canais digitais.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fb5b6aa elementor-hidden-phone ot-traditional elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fb5b6aa\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fd732cd ot-flex-column-vertical\" data-id=\"fd732cd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-cb49dc6 ot-traditional elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cb49dc6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-e000576 ot-flex-column-vertical\" data-id=\"e000576\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0364948 elementor-widget elementor-widget-heading\" data-id=\"0364948\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Produtividade:<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0bec1aa elementor-widget elementor-widget-text-editor\" data-id=\"0bec1aa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>O autosservi\u00e7o, que produziu uma s\u00e9rie de ganho em efici\u00eancia e em redu\u00e7\u00e3o de custos como:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1a89280 ot-traditional elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1a89280\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5490f35 ot-flex-column-vertical\" data-id=\"5490f35\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a753e02 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"a753e02\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Portal de negocia\u00e7\u00e3o <i>white label<\/i> que proporcionou aos clientes interagir sem necessidade de um contato humano;<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Migra\u00e7\u00e3o do atendimento para o ChatBot com redu\u00e7\u00e3o efetiva de PAs de Chat Humano;<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Incremento de pagamentos efetivos por m\u00eas;<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-abe4d0f ot-flex-column-vertical\" data-id=\"abe4d0f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a15e32b elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"a15e32b\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Viabiliza\u00e7\u00e3o de reestabelecimento do sinal para clientes, a\u00e7\u00e3o que contribuiu para a redu\u00e7\u00e3o de PAs de atendimento humano para este servi\u00e7o;<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Integra\u00e7\u00e3o com o billing e CRM para atualiza\u00e7\u00f5es e consultas on-line, o que resultou na maior fluidez e na padroniza\u00e7\u00e3o no atendimento.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a663202 elementor-hidden-phone ot-traditional elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a663202\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-be3d23a ot-flex-column-vertical\" data-id=\"be3d23a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1a044e0 ot-traditional elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1a044e0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-86843c4 ot-flex-column-vertical\" data-id=\"86843c4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7bf331c elementor-widget elementor-widget-heading\" data-id=\"7bf331c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Proatividade:<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc450bc elementor-align-center elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"bc450bc\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Acionamento recorrente e sempre buscando sensibilizar o cliente quanto ao pagamento.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ef7aade elementor-section-content-middle ot-traditional elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ef7aade\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-67ba3a6 ot-flex-column-vertical\" data-id=\"67ba3a6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8e221ce elementor-widget elementor-widget-iheading\" data-id=\"8e221ce\" data-element_type=\"widget\" data-widget_type=\"iheading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ot-heading\">\n\t        <h1 class=\"main-heading\">Plataforma de <b>Cobran\u00e7a Digital <i>White Label:<\/i><\/b> a base para a revolu\u00e7\u00e3o nas cobran\u00e7as da Operadora<\/h1>\t    <\/div>\n\t    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-51c7cb1 elementor-section-content-middle ot-traditional elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"51c7cb1\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-ab26ce4 ot-flex-column-vertical\" data-id=\"ab26ce4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-da36f72 elementor-widget elementor-widget-text-editor\" data-id=\"da36f72\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Para alcan\u00e7ar \u00eaxito nos objetivos da Operadora de TV era altamente necess\u00e1ria a implanta\u00e7\u00e3o de uma plataforma digital para negocia\u00e7\u00f5es, integrada aos principais canais oficiais de comunica\u00e7\u00e3o da empresa, atrav\u00e9s de uma abordagem 100% <em>white label.<\/em><\/p><p>Essa solu\u00e7\u00e3o proporcionou mais comodidade, seguran\u00e7a e conforto por meio de formas de pagamento diversificadas e um modelo personalizado de cobran\u00e7a. Ou seja, uma tecnologia eficiente e n\u00e3o invasiva, apta para aumentar a taxa de convers\u00e3o do cliente.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-dab6af7 ot-flex-column-vertical\" data-id=\"dab6af7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9b5e8a7 elementor-widget elementor-widget-image\" data-id=\"9b5e8a7\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"375\" height=\"375\" src=\"https:\/\/negocieonline.com.br\/empresas\/wp-content\/uploads\/2021\/02\/Negocie_Case_375x375px_2.png\" class=\"attachment-large size-large wp-image-7357\" alt=\"\" srcset=\"https:\/\/negocieonline.com.br\/empresas\/wp-content\/uploads\/2021\/02\/Negocie_Case_375x375px_2.png 375w, https:\/\/negocieonline.com.br\/empresas\/wp-content\/uploads\/2021\/02\/Negocie_Case_375x375px_2-300x300.png 300w, https:\/\/negocieonline.com.br\/empresas\/wp-content\/uploads\/2021\/02\/Negocie_Case_375x375px_2-150x150.png 150w\" sizes=\"(max-width: 375px) 100vw, 375px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-10b8032 elementor-section-content-middle ot-traditional elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"10b8032\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fa8bbf9 ot-flex-column-vertical\" data-id=\"fa8bbf9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-f3bc235 ot-traditional elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f3bc235\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-87f25f9 ot-flex-column-vertical\" data-id=\"87f25f9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eeb1353 elementor-widget elementor-widget-iheading\" data-id=\"eeb1353\" data-element_type=\"widget\" data-widget_type=\"iheading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ot-heading\">\n\t        <h1 class=\"main-heading\"><b>Portal de Negocia\u00e7\u00e3o:<\/b> mais efici\u00eancia \u00e0 jornada de pagamentos<\/h1>\t    <\/div>\n\t    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dec9387 elementor-widget elementor-widget-text-editor\" data-id=\"dec9387\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Muito mais do que encontrar e acionar o cliente, era preciso focar em meios para simplificar o processo de pagamento. E o Portal de Negocia\u00e7\u00e3o trouxe tal benef\u00edcio.<\/p><p>Nessa ferramenta, os clientes da Operadora puderam renegociar seus d\u00e9bitos de maneira pr\u00e1tica, discreta e 100% online. Aumentando os \u00edndices de transa\u00e7\u00f5es logo nas primeiras semanas ap\u00f3s sua ado\u00e7\u00e3o.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-87810fe ot-flex-column-vertical\" data-id=\"87810fe\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1b3e223 elementor-widget elementor-widget-text-editor\" data-id=\"1b3e223\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vale destacar que o portal foi uma solu\u00e7\u00e3o pronta, com as principais funcionalidades j\u00e1 dispon\u00edveis ao in\u00edcio da implementa\u00e7\u00e3o, proporcionando uma economia de tempo e dinheiro nesse processo.<\/p><p>Por se tratar de uma plataforma <em>white label,<\/em> coube \u00e0 Negocie Online a inser\u00e7\u00e3o de elementos de identidade visual, assim como desenhar uma estrat\u00e9gia de acionamento alinhada \u00e0s regras de neg\u00f3cio e ao perfil de cliente da operadora.<\/p><p>A integra\u00e7\u00e3o com aplicativo e site da Operadora tamb\u00e9m contribuiu para a escalada nos resultados, pois a Negocie Online comprovou empiricamente que os clientes se sentem mais seguros ao negociar com canais oficiais.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4f54bca ot-traditional elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4f54bca\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-db563ba ot-flex-column-vertical\" data-id=\"db563ba\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0ec4c02 elementor-widget elementor-widget-heading\" data-id=\"0ec4c02\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><b>R\u00e9gua de Negocia\u00e7\u00e3o:<\/b> economia, organiza\u00e7\u00e3o e comunica\u00e7\u00f5es mais assertivas<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34e3ca0 elementor-widget elementor-widget-text-editor\" data-id=\"34e3ca0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Uma das chaves para uma comunica\u00e7\u00e3o assertiva para uma ampla cartela de clientes foi a r\u00e9gua de negocia\u00e7\u00e3o.<\/p><p>Munido por informa\u00e7\u00f5es em tempo real e um SCORE, a solu\u00e7\u00e3o proporcionou o entendimento preciso de qual est\u00e1gio o cliente estava. Cen\u00e1rio fundamental para auxiliar na customiza\u00e7\u00e3o de campanhas e na otimiza\u00e7\u00e3o dos acionamentos.<\/p><p>Al\u00e9m de auxiliar no crescimento do \u00eaxito na recupera\u00e7\u00e3o de cr\u00e9dito, proporcionou uma economia \u00e0 Operadora, por conta da extin\u00e7\u00e3o de disparos desnecess\u00e1rios de SMS e e-mail.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-34abd54 ot-flex-column-vertical\" data-id=\"34abd54\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9128e0a elementor-widget elementor-widget-iaccordions\" data-id=\"9128e0a\" data-element_type=\"widget\" data-widget_type=\"iaccordions.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"ot-accordions\">\n\t\t\t\t\t\t<div class=\"acc-item\">\n\t\t\t\t<span class=\"acc-toggle\">SMS: finalidade nova, muito mais eficiente <i class=\"down fas fa-minus\"><\/i><i class=\"up fas fa-plus\"><\/i><\/span>\n\t\t\t\t<div class=\"acc-content\">\n\t\t\t\t\t<p>Ao inv\u00e9s de ser usado para indicar pagamento em casa lot\u00e9rica, passou a ser integrado \u00e0 solu\u00e7\u00e3o Negocie Online como um todo, remetendo ao Portal de Negocia\u00e7\u00e3o da Operadora.<\/p><p>Ao promover acionamentos r\u00e1pidos, recorrentes e efetivos, contribuiu amplamente para a flu\u00eancia do processo de cobran\u00e7a da Operadora.<\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"acc-item\">\n\t\t\t\t<span class=\"acc-toggle\">Webchat: menos custos ao atendimento por voz <i class=\"down fas fa-minus\"><\/i><i class=\"up fas fa-plus\"><\/i><\/span>\n\t\t\t\t<div class=\"acc-content\">\n\t\t\t\t\t<p>Al\u00e9m de oferecer op\u00e7\u00f5es de autosservi\u00e7o para renegocia\u00e7\u00e3o de d\u00edvidas, a solu\u00e7\u00e3o disponibiliza um canal de atendimento de chat, para clientes que queiram solucionar d\u00favidas muito espec\u00edficas. Essa a\u00e7\u00e3o resultou em consider\u00e1vel redu\u00e7\u00e3o de custos com PAs de voz.<\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"acc-item\">\n\t\t\t\t<span class=\"acc-toggle\">WhatsApp: contribui\u00e7\u00e3o para negocia\u00e7\u00f5es \u00e1geis e discretas <i class=\"down fas fa-minus\"><\/i><i class=\"up fas fa-plus\"><\/i><\/span>\n\t\t\t\t<div class=\"acc-content\">\n\t\t\t\t\t<p>Com mais de 120 milh\u00f5es de usu\u00e1rios no Brasil, o WhatsApp n\u00e3o poderia ficar de fora das estrat\u00e9gias de cobran\u00e7a oferecidas pela Negocie Online \u00e0 Operadora.<\/p><p>Para isso, a empresa desenvolveu um BOT WhatsApp treinado para negociar d\u00edvidas com os clientes. Essa ferramenta, 100% integrada com motor de negocia\u00e7\u00e3o e as a\u00e7\u00f5es de r\u00e9gua, contribuiu para um processo mais \u00e1gil e discreto ao cliente.\u00a0\u00a0<\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"acc-item\">\n\t\t\t\t<span class=\"acc-toggle\">ChatBot: mais economia \u00e0 empresa e maior privacidade ao cliente <i class=\"down fas fa-minus\"><\/i><i class=\"up fas fa-plus\"><\/i><\/span>\n\t\t\t\t<div class=\"acc-content\">\n\t\t\t\t\t<p>A implementa\u00e7\u00e3o de um ChatBot especialista proporcionou uma redu\u00e7\u00e3o na necessidade de atendimentos humanos \u00e0 empresa. Al\u00e9m da economia com profissionais no atendimento receptivo, a tecnologia proporcionou mais privacidade ao cliente no processo de negocia\u00e7\u00e3o.<\/p><p>Contudo, mais que o implemento da tecnologia, era preciso garantir a reten\u00e7\u00e3o no ChatBot. Ou seja, torn\u00e1-la produtiva sem deixar de lado a experi\u00eancia do cliente.<\/p><p>Para isso, al\u00e9m de manter o acesso ao atendimento humano sempre que necess\u00e1rio, a Negocie Online iniciou um estudo das principais demandas dos clientes no chat humano relativas \u00e0 renegocia\u00e7\u00e3o de d\u00edvidas para incrementar o desempenho do rob\u00f4.<\/p><p>Esse foi um trabalho cont\u00ednuo de identifica\u00e7\u00e3o de ajustes e melhorias nos fluxos de hist\u00f3rias j\u00e1 existentes.<\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t    <\/div>\n\n\t    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1aa05d2 elementor-hidden-tablet elementor-hidden-phone ot-traditional elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1aa05d2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7ad414e ot-flex-column-vertical\" data-id=\"7ad414e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-5e2e4c9 ot-traditional elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5e2e4c9\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-1245fdc ot-flex-column-vertical\" data-id=\"1245fdc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-dcdf452 ot-flex-column-vertical\" data-id=\"dcdf452\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bf9108e elementor-widget elementor-widget-iheading\" data-id=\"bf9108e\" data-element_type=\"widget\" data-widget_type=\"iheading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ot-heading\">\n\t        <h1 class=\"main-heading\">As ondas de evolu\u00e7\u00e3o do ChatBot<\/h1>\t    <\/div>\n\t    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2027ca8 elementor-widget elementor-widget-text-editor\" data-id=\"2027ca8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Considerando que a constru\u00e7\u00e3o de um ChatBot demanda a integra\u00e7\u00e3o com todos os canais de relacionamento digital com o cliente, a metodologia de implementa\u00e7\u00e3o foi constru\u00edda em tr\u00eas \u201condas\u201d assertivas.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-c10578b ot-flex-column-vertical\" data-id=\"c10578b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-0a007e0 elementor-section-content-middle ot-traditional elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0a007e0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-d91b35d ot-flex-column-vertical\" data-id=\"d91b35d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-e213f3c ot-flex-column-vertical\" data-id=\"e213f3c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-58173c7 grid-abas-two elementor-tabs-alignment-center elementor-tabs-view-horizontal elementor-widget elementor-widget-tabs\" data-id=\"58173c7\" data-element_type=\"widget\" data-widget_type=\"tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-tabs\">\n\t\t\t<div class=\"elementor-tabs-wrapper\" role=\"tablist\" >\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-9231\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-9231\" aria-expanded=\"false\">1\u00aa Onda<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-9232\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-9232\" aria-expanded=\"false\">2\u00aa Onda<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-9233\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-9233\" aria-expanded=\"false\">3\u00aa Onda<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"elementor-tabs-content-wrapper\" role=\"tablist\" aria-orientation=\"vertical\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-9231\" aria-expanded=\"false\">1\u00aa Onda<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-9231\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-9231\" tabindex=\"0\" hidden=\"false\"><div style=\"display: grid; grid-template-columns: 50% 50%;\"><div style=\"padding-top: 5px; float: right;\"><img decoding=\"async\" src=\"https:\/\/negocieonline.com.br\/empresas\/wp-content\/uploads\/2021\/02\/Negocie_Case_390x230px_1.png\" width=\"100%\" \/><\/div><div><ul style=\"list-style: none;\"><li>A Negocie Online alinhou a estrat\u00e9gia visual e verbal da ferramenta para se aproximar ao m\u00e1ximo do cliente, por meio de conselhos e apoio em situa\u00e7\u00f5es identificadas durante a navega\u00e7\u00e3o.<br \/><p>A partir disso, foram implementadas melhorias nos mecanismos de pagamentos, desconto, cancelamento, entre outras fun\u00e7\u00f5es. Consequentemente, a reten\u00e7\u00e3o m\u00e9dia do ChatBot atingiu uma porcentagem expressiva j\u00e1 no in\u00edcio da opera\u00e7\u00e3o.<\/p><\/li><\/ul><\/div><\/div><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-9232\" aria-expanded=\"false\">2\u00aa Onda<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-9232\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-9232\" tabindex=\"0\" hidden=\"hidden\"><div style=\"display: grid; grid-template-columns: 50% 50%;\">\n<div style=\"padding-top: 5px; float: right;\"><img decoding=\"async\" src=\"https:\/\/negocieonline.com.br\/empresas\/wp-content\/uploads\/2021\/02\/Negocie_Case_390x230px_2.png\" width=\"100%\" \/><\/div>\n<div>\n<ul style=\"list-style: none;\">\n \t<li>Um estudo de frases incompreendidas foi realizado, assim como valida\u00e7\u00f5es pelas hist\u00f3rias existentes. Desta a\u00e7\u00e3o, foram identificadas novas oportunidades por meio das conversas atendidas e finalizadas via BOT e chat humano, algo que permitiu melhorias no fluxo do atendimento.<\/li>\n<\/ul>\n<\/div>\n<\/div><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-9233\" aria-expanded=\"false\">3\u00aa Onda<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-9233\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-9233\" tabindex=\"0\" hidden=\"hidden\"><div style=\"display: grid; grid-template-columns: 50% 50%;\">\n<div style=\"padding-top: 5px; float: right;\"><img decoding=\"async\" src=\"https:\/\/negocieonline.com.br\/empresas\/wp-content\/uploads\/2021\/02\/Negocie_Case_390x230px_3.png\" width=\"100%\" \/><\/div>\n<div>\n<ul style=\"list-style: none;\">\n \t<li>A Negocie Online aplicou uma personaliza\u00e7\u00e3o do conceito de User Experience (UX) no atendimento, para identifica\u00e7\u00e3o de fluxos mais pertinentes para determinados clientes. Promoveu ainda desenvolvimentos e ajustes de fluxos e fraseologia, conforme a segmenta\u00e7\u00e3o da base de clientes da Operadora.\n\nCom isso, intensificou a integra\u00e7\u00e3o da plataforma de ChatBot com o Billing da Operadora.\n<\/li>\n<\/ul>\n<\/div>\n<\/div><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-c612082 ot-flex-column-vertical\" data-id=\"c612082\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-374be40 elementor-hidden-tablet elementor-hidden-phone ot-traditional elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"374be40\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a5c1d5b ot-flex-column-vertical\" data-id=\"a5c1d5b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-d70b528 ot-traditional elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d70b528\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-0090b8e ot-flex-column-vertical\" data-id=\"0090b8e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-e032991 ot-flex-column-vertical\" data-id=\"e032991\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aeb992f elementor-widget elementor-widget-iheading\" data-id=\"aeb992f\" data-element_type=\"widget\" data-widget_type=\"iheading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ot-heading\">\n\t        <h1 class=\"main-heading\"><b>Resultado:<\/b> crescimento elevado e satisfa\u00e7\u00e3o para a Operadora<\/h1>\t    <\/div>\n\t    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c74150d elementor-widget elementor-widget-text-editor\" data-id=\"c74150d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ap\u00f3s a integra\u00e7\u00e3o da plataforma de cobran\u00e7a digital aos principais canais de comunica\u00e7\u00e3o da empresa, a reten\u00e7\u00e3o no chatbot de cobran\u00e7a mais que dobrou, sendo que + 90% das intera\u00e7\u00f5es na plataforma digital s\u00e3o conclu\u00eddas sem a necessidade de um atendimento humano.<\/p><p><strong>Com isto, o resultado bateu recordes, com um incremento consistente no n\u00famero de promessas de pagamento m\u00eas a m\u00eas!<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c0fd99f elementor-section-full_width ot-traditional elementor-section-height-default elementor-section-height-default\" data-id=\"c0fd99f\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-500d3f2 ot-flex-column-vertical\" data-id=\"500d3f2\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2434cd6 ot-traditional elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2434cd6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-dae4dd5 ot-flex-column-vertical\" data-id=\"dae4dd5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a0c698b elementor-widget elementor-widget-heading\" data-id=\"a0c698b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><b>O pr\u00f3ximo case de cobran\u00e7a digital pode ser o da sua empresa!<\/b> <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3db7ac8 elementor-widget elementor-widget-text-editor\" data-id=\"3db7ac8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Quer saber mais detalhes deste case? Descubra como a tecnologia da Negocie Online promoveu uma experi\u00eancia digital de sucesso para um cliente com alta demanda por servi\u00e7os de cobran\u00e7a.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-99eed5b ot-flex-column-vertical\" data-id=\"99eed5b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-95726ad elementor-align-center elementor-widget elementor-widget-button\" data-id=\"95726ad\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/negocieonline.com.br\/empresas\/contato\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Fale com um especialista<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Case de cobran\u00e7a digital Conhe\u00e7a uma hist\u00f3ria de sucesso de um cliente Negocie Online No Brasil, diversas empresas t\u00eam suas finan\u00e7as altamente prejudicadas por conta dos desafios do setor de cobran\u00e7as. Mas a Negocie Online conta com a f\u00f3rmula certa para acelerar os resultados nesse setor, como veremos neste case de cobran\u00e7a digital. Nele, voc\u00ea entender\u00e1 como a Negocie Online auxiliou uma das principais Operadoras de TV por assinatura do mundo a elevar os \u00edndices [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-8868","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Case de Sucesso da Negocie Online com Operadora de TV por assinatura<\/title>\n<meta name=\"description\" content=\"A Negocie Online auxiliou uma das principais Operadoras de TV por assinatura do mundo a elevar os \u00edndices de pagamentos em dia e a recupera\u00e7\u00e3o de cr\u00e9dito.\" \/>\n<meta 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